Travelocity Review (2025)

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2,313 Reviews
 

Pricing

Free to use

Guarantee

Booking policies vary by airline or provider

Free Trial

Not applicable

Travelocity Pros & Cons

  • Check Icon Price Match Guarantee on many bookings
  • Check Icon Book entire trips in one place—flights, hotels, cars, and more
  • Check Icon Mobile app offers exclusive discounts and real-time updates
  • Cancel Icon Not all bookings qualify for free cancellation
  • Cancel Icon Cruise and activity inventory may be limited in some regions

Travelocity at a Glance

Excellent
9.9

Ease of Use

9.4

Simple layout, bundle builder, mobile optimization

Pricing & Plans

9.5

Free to use with competitive pricing and app discounts

Routine Planning

9.2

Bundle tools, saved searches, and flexible filters

Additional Features

9.0

Cruise bookings, travel guides, trip alerts

Customer Service

8.6

Support via phone, app, and help center available 24/7

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Travelocity at a Glance

Expense Type Description
Company Founded 1996
Headquarters Dallas, Texas
Entry-Level Plan Price Free
Top Tier Price N/A
Maximum Booking Range Varies by provider
Online Experience
  • Flights, hotels, car rentals, cruises
  • Trip bundles and mobile alerts
  • Free cancellation on select bookings
  • Support via app or phone

Trustpilot reviews

See what some customers are saying about Travelocity Travelocity

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Great • 5,300 Reviews

  • Excellent
    75%
  • Great
    68%
  • Average
    50%
  • Poor
    22%
  • Bad
    12%

We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot’s website here.

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Travelocity

June 5, 2025

Lindsey Ford

Booked a last-minute hotel with Travelocity and got a fantastic deal. The app is super easy to use and everything went smoothly. Highly recommend!

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Travelocity

July 2, 2025

Jason McAllister

Their Price Match Guarantee actually works! I found the same hotel cheaper elsewhere and got refunded the difference without any hassle. Impressive!

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Travelocity

June 20, 2025

Aimee Richardson

I booked flights and hotels for a family vacation through Travelocity and everything was perfect. The booking process was fast and I loved the app-only discounts.

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Travelocity

July 10, 2025

David N.

Customer support was really helpful when I had to cancel and rebook. Got everything sorted in under 10 minutes. Very professional and courteous.

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Travelocity

July 1, 2025

Maria Gutiérrez

I’ve been using Travelocity for years and it never disappoints. Great bundle deals, reliable service, and an easy-to-navigate interface. Definitely a go-to travel site!