Priceline Review (2025)

Save up to 60% on hotels, flights & car rentals with exclusive deals on Priceline!

1,320 Reviews
 

Pricing

Free to use

Guarantee

Booking policies vary by airline or provider

Free Trial

Not applicable

Priceline Pros & Cons

  • Check Icon Significant discounts through Express Deals
  • Check Icon Bundles hotels, flights, and cars for deeper savings
  • Check Icon Easy-to-use interface and mobile app
  • Cancel Icon Some Express Deals are non-refundable or lack details before booking
  • Cancel Icon Bidding tool is no longer available for all services

Priceline at a Glance

Excellent
9.9

Ease of Use

9.3

Simple, fast, and tailored toward savings

Pricing & Plans

9.6

Free to use, deep discounts available

Routine Planning

9.2

Package builder, deal alerts, and flexible dates

Additional Features

9.0

Express Deals, Trip Builder, mobile-only promos

Customer Service

8.5

Available 24/7 via phone, app, and help center

Visit Site

Priceline at a Glance

Expense Type Description
Company Founded 1997
Headquarters Norwalk, Connecticut
Entry-Level Plan Price Free
Top Tier Price N/A
Maximum Booking Range Varies by provider
Online Experience
  • Hotels, flights, cars, and bundles
  • Express Deals & Trip Builder
  • Mobile & desktop booking
  • Live chat support

Trustpilot reviews

See what some customers are saying about Priceline Priceline

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Great • 11,400 Reviews

  • Excellent
    80%
  • Great
    70%
  • Average
    50%
  • Poor
    20%
  • Bad
    10%

We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot’s website here.

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Priceline

3 weeks ago

Charles Cottle

Emerson who was my agent made the experience smooth and easy with his knowledge and kindness. Buying plane tickets these days can be crazy as prices fluctuate. He went over and beyond to help me!

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Priceline

June 25, 2025

Pasqualina Barone

Shannon made my booking with Priceline very easy. He was accommodating and tuned into my needs. I gave him a 👍 Job well done!

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Priceline

July 15, 2025

Maxim Beerman

Priceline charged me $108.00 for 6 days for a mid-sized car which I thought was a great deal, and the process was smooth and straightforward.

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Priceline

July 10, 2025

Gil Shapir

Harley was an exceptional staff member who went above and beyond to meet our needs. I truly appreciate her efforts in securing this ticket for us.

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Priceline

June 25, 2025

Ayodele Sunmola

Just stay away from these guys—wait, no! The agent I spoke with resolved my booking issue in minutes and was extremely helpful.