Airbnb Review (2025)

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1,324 Reviews

Our Verdict
Is Airbnb Worth It?

Airbnb has revolutionized travel accommodation by offering a diverse range of stays—from private rooms to entire homes—across the globe. Known for its flexibility and user-centric platform, Airbnb caters to both leisure and business travelers looking for unique experiences.
Whether you're booking a beachside villa, a treehouse in the woods, or an apartment in the city center, Airbnb provides personalized options, transparent pricing, and direct host communication for a smooth travel experience.

Pros & Cons

  • Check Icon Wide variety of accommodation types and prices
  • Check Icon User-friendly platform with advanced search filters
  • Check Icon Direct communication with hosts for clarity and trust
  • Cancel Icon Some listings may include additional fees at checkout
  • Cancel Icon Quality can vary depending on the host

Overview

Airbnb was founded in 2008 and is headquartered in San Francisco, California. It operates in over 220 countries and regions worldwide.

The platform offers listings for vacation homes, boutique hotels, unique stays, and now also features Airbnb Experiences led by locals.

Guarantee: 30-day money-back guarantee

Best Known For

• Travelers seeking unique or budget-friendly accommodations

• Families or groups wanting full homes with kitchens and living space

• Digital nomads and long-term stay guests looking for flexibility and comfort

• Best10-travelwebsites earns commissions from Airbnb from buying links on this page

Airbnb at a Glance

Choose from over 7 million listings globally, including homes, apartments, hostels, and boutique stays.

Filter options by price, amenities, location, and traveler ratings.

In-app features like map view, saved wishlists, and real-time messaging enhance the experience.

Features Unique stays, flexible booking, direct host messaging
Ease of Use Highly Intuitive
Reliability Excellent
Value Very High
Money Back Guarantee 30-Day

Travel Tools & Services

Airbnb’s search engine supports flexible dates, destinations, and budget filters.

Trip planning tools include shared itineraries, guest reviews, and verified photos.

Airbnb Experiences let you book local tours, workshops, and events directly through the platform.

How to Get Started With Airbnb

Create a free account, browse available listings, and apply filters to find the perfect stay.

Message hosts directly to ask questions or clarify house rules before booking.

Once booked, manage your stay through the mobile app or website—including check-in instructions and support access.

Airbnb Customer Support

Customer support is available 24/7 through live chat, phone, and an in-app resolution center.

A comprehensive help center includes booking guides, safety tips, and host support documentation.

User Experience

Airbnb’s website and app are cleanly designed and optimized for easy search and booking.

Frequent travelers praise its ability to find hidden gems not available on hotel-only platforms.

Bottom Line

Airbnb is a top choice for travelers seeking personalized, flexible, and memorable lodging options worldwide.

From weekend getaways to month-long remote work stays, Airbnb offers value, comfort, and reliability—backed by user reviews and strong customer support.

Reviews & Ratings

See what some customers are saying about Airbnb Airbnb

Excellent • 46,000 Reviews

  • Excellent
    82%
  • Great
    70%
  • Average
    55%
  • Poor
    20%
  • Bad
    8%

We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot’s website here.

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Airbnb

Today

Olivia

Found a beautiful apartment in Rome with ease. Host was friendly and check-in was smooth!

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Airbnb

1 day ago

Ethan

Great variety of stays. Some listings have extra fees, but the filters help a lot.

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Airbnb

2 days ago

Sophia

Used Airbnb for a family trip—amazing house, easy to book, and clear host instructions.

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Airbnb

Yesterday

Liam

App is smooth and booking was simple. Some places are better than others—check reviews!

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Airbnb

3 days ago

Emma

Perfect for weekend getaways. Loved the unique cabin we stayed in—would book again!